Terms & Conditions


Prices are in Euro and include VAT.

For further customization or any changes, the price will be agreed by email to info@mog-art.com and reported separately  with the price at the time of payment.

Payment can be made by PayPal or bank transfer and the shipment will take place only after receipt of payment.


Each jewel is handmade and delivery times may vary according to the model, I suggest you write me an email at info@mog-art.com to check the actual timing and any specific requests.

It will be my concern to release a deadline for the delivery of any single item. Approximately the delivery time is about 15 days from payment, and does not include delays due to unauthorized payments.

Please note that delivery times may be longer in case of destinations in rural places or of difficult     connection and/or in adverse weather conditions.
Each jewel comes with a Certificate of Authenticity, which specifies the model, year of manufacture, material and weight. The Guarantee of Authenticity is written and signed by MOG Morgana Orsetta Ghini by hand.
Any damage or tampering must be immediately notified to the courier who makes the delivery.

In this case we advice you to REFUSE the delivery, or to withdraw it by writing in the appropriate form the words “ACCEPT WITH RESERVING CIRCUMSTANCED” (writing in detail the nature of the damage, after having opened the packaging  in the presence of the employee).Otherwise, once the courier’s document has been signed (both the copy for the courier and that for the customer), you will no longer be able to make any complaint.

If you refuse the delivery or accept it with reserve, please inform us by writing an email to info@mog-art.com,  subject of the communication “REFUSAL / RESERVE”.


All shipments will be handled by CRONO International, which will be delivering through “Poste Italiane” (Italian National Postal Service -ndt.) and SDA.

Shipments with 1or 2 working days estimated delivery, are traceable. To know the status of your order you can use the shipping code that will be sent to you by e-mail once the order has been sent.

Shipments have a fixed cost of:

Italy: € 10,00

EC € 20,00

Other Countries: from €20,00 to € 40,00


You have the right to withdraw from the contract, without stating the reasons, within 14 days from the delivery of the purchased item.
The Withdrawal may concern all the one-sized jewels you have purchased or only part of the one-size goods themselves; the Customer who has purchased a Custom-Made or customized product will not have the right to withdraw.
To avail of the right of withdrawal, you must send a written notice of withdrawal, by sending a registered letter with return receipt  within 14 days of delivery of the jewel. Please, send your inquires for withdrawal to

MOG Morgana Orsetta Ghini,

via Aurelia Nord 182,

55045 Pietrasanta (Lu)

and by email at  info@mog-art.com with full details about your intent.

In case  you intend  to avail of the right of withdrawal, the Products must be returned  in their original condition, provided with the original packaging and documentation.

This conditions unfulfilled, the item will not be accepted. Products without the original packaging or the documentation contained therein, or in a state other than the original one will not be accepted. Jewels that have been worn, used, damaged or stained will not be accepted.

It will be my care to verify the correspondence of the Products returned to the above requirements as soon as I get them. Products that do not meet these original integrity requirements will be returned to the sender with additional shipping costs.
The return costs are charged to the customer, the shipment must be traceable and the customer has full responsibility of it.

Shipments with ‘cash on delivery’ payment method will be rejected.

Please ship the items you want to return to the following address:
MOG Morgana Orsetta Ghini,

via Aurelia Nord 182,

55045 Pietrasanta (Lu)

In the event that all the withdrawal conditions as described above are verified, the sums previously paid for the returned product will be given back by bank transfer within 30 days from the delivery date of the return.

It will be your responsibility to promptly provide the bank details on which to receive the transfer. (IBAN, ABI Code, CAB, Invoice holder’s data).

Failure to comply with the terms and conditions above, implies the ineffectiveness of the withdrawal and  you will be sent an e-mail to inform you that the product will remain at your disposal for a period of 30 days. If the product will not be collected within this period, the costs for the custody and related risks will be at your charge.


For any question or inquire about your order, please feel free to contact our customer service at info@mog-art.com or, by phone at +39 371 353 66 39